TERMS AND CONDITIONS:

1. At Fit Kuntokeskus, the contract is valid indefinitely, so we do not require long-term commitment from our customers. Membership ends at the end of the month following cancellation. We also do not charge joining fees or annual service fees.
2. Customers train at their own risk. Fit Kuntokeskus is responsible for the functionality of the equipment and the qualifications and professionalism of the instructors.
3. Gym members have the right to bring a friend as a guest to the gym free of charge. The guest must always fill out the club's guest card. The same guest can be brought to the gym free of charge once. After that, the guest pays the price according to the price list. The member is responsible for ensuring that their guest adheres to the club's rules. If a member brings an external person to the gym without permission (= a guest card filled out and approved by the staff), a fee according to the price list, multiplied by five, will be charged for each such unauthorized visit. If the same rule violation is repeated, the member's membership can be terminated with immediate effect.
4. The key card is personal. The key card must always be carried when coming to the club. Members must prove their identity when requested. The loss of a key card must be immediately reported to the gym staff. If someone else uses the key card and its loss has not been reported to the center in writing, a written warning will be issued and a fee according to the price list, multiplied by three, will be charged for each such unauthorized person's visit. If the offense is repeated despite the warning, the membership can be completely terminated. In this case, no refunds will be made for payments already made.
5. The gym is obliged to inform the member of any changes in value-added tax or other official actions affecting prices at least a month before such changes are applied to the prices paid by the member.
6. If payments are delayed, the gym has the right to charge the customer interest on overdue payments according to the Interest Act and a reminder fee. If the invoice has to be sent to collections, the customer pays reasonable collection costs. If the member, despite a reminder, neglects to pay the amounts due under the agreement, the membership can be terminated with immediate effect by notifying the member in writing. The customer has the right to refuse to receive membership gifts.
7. In the case of corporate agreements, the parties to the agreement are Fit Kuntokeskus and the member as an individual. The company covers a defined amount of the member's training costs as per the corporate agreement. If a member leaves the employment covered by the corporate agreement or if the company stops paying its part of the agreement, the member is ultimately responsible for the payments.
8. This agreement serves as a pre-notification for direct debit, stating the amount of periodic charges. The customer can request an annual list from the center, which specifies all the direct debit dates for the entire calendar year.
9. Failing to pay the invoice does not suffice for terminating the membership; cancellation requires a visit in person or an email. It is not possible to cancel directly from a break; we adhere to the normal notice period only when the customer is active.
10. Intentional damage to the gym's property is prohibited. In addition to compensating for the damage, the membership can be completely terminated. In this case, no refunds will be made for payments already made.
11. We maintain a customer register. We process personal data in accordance with the EU General Data Protection Regulation (GDPR), which is supplemented and specified by national legislation. The gym's privacy policy is published on our website and is available at the gym upon request.
12. Membership can be put on hold. The maximum break period is 8 weeks. The break can start from the next billing cycle change, and we do not refund invoices that have already been sent.
    We charge a 5 euro service fee for putting the card on hold.

GYM RULES

1. Customers are expected to maintain cleanliness and good manners at Fit Kuntokeskus and its events. One must leave the gym within the opening hours. Disturbing other exercisers is prohibited. Peddling various products and services at the club is against good manners. If a customer violates these rules or otherwise behaves contrary to the spirit of the gym, a written warning will follow. If the offense is repeated despite the warning, the membership can be completely terminated. In this case, no refunds will be made for payments already made.
2. The gym is also used as a demonstration space for corporate events and possibly for advertising shoots, during which the gym may be temporarily closed. These and other special cases will be announced on the notice board well in advance. These special cases have already been taken into account when determining prices, and therefore members are not entitled to separate compensation for these.
3. The customer is responsible for ensuring that the physical activities offered by the Gym are suitable for them and, if necessary, confirm this with their doctor. The club commits to keeping the equipment in proper condition. The customer agrees to use the equipment according to the instructions and guidance provided, at their own risk.
4. Customers must wear clean indoor shoes or be in socks while training. The use of outdoor shoes in the gym is strictly prohibited.
5. The gym provides lockable storage lockers for use during training. Members use these lockers to store their belongings. Valuables should not be stored in the lockers, and the club is not responsible for lost or damaged valuables. Leaving equipment and clothing in the changing rooms or lockers overnight is not allowed.
6. Smoking is not allowed in any of the gym's premises. The consumption or bringing of alcohol, drugs, and substances prohibited by Finnish law to the club's area or activities is prohibited.
7. Bringing children (under 15) to the gym's exercise areas is prohibited without special permission. Changes in contact information should be immediately reported to the gym staff.
8. Customers are entitled to participate in all free and paid gym events.
9. If there are complaints about the cleanliness of the gym, the service, or the staff, please report them immediately to the gym employees.
10. The gym has an entrepreneur's liability insurance. The gym's insurances do not cover events that take place outside the gym.
11. Intentional damage to the gym's property is prohibited. In addition to compensating for the damage, the membership can be completely terminated. In this case, no refunds will be made for payments already made.
12. Members commit to scanning their key card every time they enter the club using the outside card reader.
13. The gym occasionally has cleaning/renovation times. Then the opening/training times may differ from the norm. These times will be announced on the center's notice boards. These special cases have already been taken into account when determining prices, and therefore members are not entitled to separate compensation for these.
14. The gym reserves the right to change the benefits and conditions of the agreement. Changes to the conditions will be announced to the members 2 months before the change. If it is considered that a member's benefits have significantly worsened, the member can terminate the agreement with immediate effect within 1 month of the changes being announced on the gym's notice board or in a place where such changes are usually announced. If the member has not terminated the agreement within a month of the proper notification, it is considered that the customer has accepted the changes.
15. Welcome to Fit-Kuntokeskus as a customer. Congratulations on your good choice!

 

 

 

Instructions for activating E-invoice/ direct payment for sports services

Follow these instructions to activate the E-invoice/DIRECT PAYMENT for FIT KARHULA Fitness Club's sports service charges. This instruction is made using Nordea's online banking and there may be bank-specific differences in practice.

• Open online banking with your credentials
• Go to the E-invoice section
• Click "new biller"
• Type in the search bar "Karfit Oy"
• Click "order E-invoice"
• A summary page opens
• In the identification information section, the system asks for the reference number which is the invoice reference number, and your customer code which is your customer number, visible on your invoice at the top right.
• OR later your customer number _______ and a standard reference number __________which you get from us
• Enter the customer codes on the line and click ok
• Check that your information is correct and click approve
• The E-invoice is approved and the following text appears on the screen "We will notify your billing address to your chosen biller"
• Scroll to the bottom of the page and click the "Activate automatic payment" link
• You can optionally set a maximum amount for automatic payment. Enter the amount or select the "I will automatically pay all E-invoices regardless of their amount" checkbox, so you do not need to separately confirm sports service charges in the future, and the service works like direct debit.
• Put a checkmark in the "indefinitely" box for the validity period
• Check the summary page to ensure your information is correct, enter the confirmation code and click confirm.
• The E-invoice for Fit Karhula fitness club's sports services will appear in your online banking approximately ten days before the payment due date.
• You can change the settings of your E-invoices at any time in your online banking
• If you have chosen E-invoice and do not activate it in your online banking, we cannot send you E-invoices. In this case, payments remain outstanding and you will be responsible for costs arising from payment reminders/collections. Open payments can also be made at the reception during its opening hours.
• If you do not want to activate e-invoicing, we will add a six euro billing surcharge to your next invoice. The price for e-invoice is 0.80€.

You have now successfully activated Fit Karhula's E-invoice and can focus on your exercise and improving your well-being. If you have any questions related to the invoice or E-invoice, we are happy to answer them.

Kind regards,

Fit Karhula